Diana Morgenstern, a Fellow of the American College of Physicians and an Executive Strategist at IQVIA, alongside Javier Lopez-Molina, Senior Director at IQVIA, delve into the critical need for measuring the impact of Medical Affairs. They discuss the transition from a support role to strategic leadership, exploring the challenges of demonstrating measurable outcomes. Highlighting advancements in machine learning for attribution, they emphasize a holistic approach to data-driven evaluations and advocate for embracing change in mindset and tools within the industry.
The transition of medical affairs from a support role to strategic leadership necessitates a focus on demonstrating their impact on patient outcomes.
Advancements in data analytics and machine learning empower medical affairs to measure their contributions effectively, transforming their resource allocation and strategic planning.
Deep dives
The Evolving Role of Medical Affairs
The role of medical affairs has shifted significantly from being seen as a supportive function to becoming strategic leaders in healthcare. This transition has led to a heightened demand for demonstrating the value and impact of medical activities. Understanding the purpose of measuring impact is crucial, as it allows professionals to adapt their strategies and utilize resources wisely in a landscape with tight budgets. This evolving perception indicates a growing recognition of medical affairs as a critical component in enhancing patient outcomes rather than merely fulfilling supportive roles.
Data Analytics and Measuring Impact
Recent advancements in data analytics, including machine learning, have transformed the approach to measuring the impact of medical affairs. These technologies enable organizations to establish causal relationships between their activities and patient outcomes, addressing the complexities previously faced. By defining specific metrics and utilizing analytics, medical affairs can quantify their contributions to healthcare, thus providing a clearer picture of their effectiveness. This new ability offers the potential for organizations to allocate resources more efficiently and enhance the efficacy of their medical strategies.
Navigating Complex Outcomes and Decision-Making
Achieving impactful patient outcomes requires a nuanced understanding of the multiple factors influencing healthcare decisions. Medical affairs professionals must consider various variables, including healthcare provider interactions and patient demographics, to accurately assess their impact. By integrating comprehensive datasets and employing innovative analysis methods, organizations can gain insights into how their efforts contribute to diagnosis and treatment improvements. This holistic perspective facilitates informed decision-making and maximizes the potential for creating significant positive outcomes in patient care.
When Medical Affairs was a support function, it was enough to count the actions we performed to aid the missions of our collaborators in Commercial and R&D. Now that Medical is a strategic partner alongside these other functions, we must measure and message our OWN mission. But how can we draw a line of causality or at least contribution from actions to impact? Here we speak with Diana Morgenstern, MD, Fellow of the American College of Physicians, member of the MAPS EvGen Domain Team, and Executive Strategist in the IQVIA US Medical Affairs Center of Excellence, and Javier Lopez-Molina, MBA, Senior Director of in the US Medical Affairs Center of Excellence, IQVIA about exactly this challenge. And we ask a very important question: now that we appreciate the need to demonstrate impact and technologies exist that allow us to measure impact...what's holding us back?
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