

Major General Dan Caine, Randall Stutman, Robert Greene, and Jeni Britton Bauer on Becoming a Great Leader | This is The Truly Inexcusable Thing
Dec 29, 2021
Major General Dan Caine, who bravely led during 9/11, emphasizes defining success before tackling problems. CEO coach Randall Stutman shares insights on supportive leadership, distinguishing it from manipulation. Robert Greene, renowned author, reflects on the chaos of American Apparel's downfall and the lessons on power dynamics. Jeni Britton Bauer, founder of Jeni's Splendid Ice Creams, discusses the challenge of balancing efficiency with high standards, illustrating the complexities leaders face in nurturing teams and guiding decisions.
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9/11 Experience
- Major General Dan Caine recounts his experience on 9/11, being one of the first pilots in the air after the attacks.
- He emphasizes the importance of clear communication and trust between leaders and their teams in a crisis.
Proactive Leadership
- Be proactive, not reactive, as a leader.
- Use your contacts and resources to contribute and move towards problems, rather than waiting for instructions.
Flight 93 Heroism
- Ryan Holiday and Dan Caine discuss the heroism of Flight 93 passengers.
- These ordinary individuals took leadership and prevented a greater tragedy.