Experts in the omnichannel industry Sri & PVSB delve into retail media, return to stores, ecommerce growth, social commerce, and influencer marketing. They debate on AI, necessary capabilities for omnichannel growth, and the single most important metric. The podcast also explores Uber's collaboration with Costco, online grocery sales surge, balancing personal and professional life, adapting to CPG industry trends, growth rate importance in digital commerce, transformative power of AI, and reflects on four years of educational podcasting.
Omnichannel growth requires new capabilities and a reevaluation of existing frameworks like SCANR.
Social commerce and influencer marketing remain relevant despite challenges like the TikTok shutdown threat.
AI is more than just a buzzword, serving as a transformative tool for unified commerce and enhancing customer experiences.
Deep dives
Uber Expands Partnership with Costco for Ride and E-Commerce Service
Uber announces an expanded partnership with Costco, offering the club retailer on Uber platforms in the US, Canada, Mexico, and Japan. The partnership also introduces a new feature allowing caregivers to book rides and shop for supplies through the Uber app.
Walmart Confirms Corporate Layoffs Amid Business Changes
Walmart confirms layoffs affecting hundreds of corporate employees as part of business changes. The company aims to support affected associates through transitions in response to alterations within certain business segments, focusing on a reduction of campus roles.
Online Grocery Sales Rise in April with Changing Market Shares
Online grocery sales reach 8.5 billion in April, showing a 4% increase from the previous year. Pickup orders dominate at 43%, followed by delivery at 38% and shipping at over 18%. Mass retailers like Walmart expand their digital grocery sector, while traditional supermarkets experience shrinking market share.
Amazon Launches Full-Funnel Advertising at First Upfront Event
Amazon debuts full-funnel advertising during its first upfront event, signaling a shift in video-focused ad offerings. The event features celebrities like Alicia Keys and focuses on comprehensive ad strategies including on-site, programmatic, connected TV, and in-store placements.
CPG Industry Embraces AI for Commerce Transformation
AI serves as a transformative tool in unified commerce, accelerating automation, generating new content, and enhancing customer experiences. Generative AI enables quicker code creation, driving efficiency in tasks like content curation, image generation, and customer interaction optimizations.
The CPG Guys Podcast Celebrates Four-Year Anniversary
The CPG Guys mark their four-year anniversary with over 350 episodes and a million downloads, continuing to educate the industry. The duo's commitment to learning and sharing insights resonates with audiences, reinforcing the podcast's role as an educational platform for CPG professionals.
DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.
CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast.
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