Nudge

#4: How social proof reduces theft and doubles sales

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May 15, 2019
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ANECDOTE

Noah's Towel Reuse Study

  • Noah Goldstein increased towel reuse in hotels by 26% by noting most guests reused towels.
  • Simply signaling others' behavior led to significant environmental benefit without added cost.
ANECDOTE

Pub Beer Sales Double

  • In a South London pub, a simple sign stating "best selling beer this week" doubled sales.
  • Social proof messages can dramatically boost product demand even without additional claims.
INSIGHT

Relevance Boosts Social Proof

  • Social proof messages work better when they show similarity between people.
  • Noting that others in the same room reuse towels increased reuse by 33%.
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