GALLUP® Called to Coach

Keeping the Movement Alive: Banking on Strengths at CrossFirst -- S11E15

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Jun 1, 2023
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ANECDOTE

How CrossFirst Bank Began Strengths

  • CrossFirst Bank started its strengths movement with an 8-hour leadership training in 2015 led by their CEO and HR director Jill Grace.
  • They expanded by integrating strengths into all employee nameplates and business cards, fostering a strengths-based culture.
ADVICE

Use Strengths to Build Empathy

  • Invite employees to share strength stories even if they don't possess that strength to build understanding across teams.
  • Use strengths as a common language to appreciate diverse perspectives and foster teamwork.
ANECDOTE

Carrying Doc Steve's Legacy

  • Kristen Johnson was inspired to become a certified strengths coach after mentoring with Doc Steve, the bank's strengths champion.
  • She now carries his legacy by coaching employees and promoting strengths culture.
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