Change Signal A Fresh Take on Courage for Change: Dave Ulrich
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Nov 5, 2025 In this conversation, Dave Ulrich, a leading HR and leadership expert, dives into the complexities of change management. He highlights the 'knowing–doing gap' as a key barrier to transformation and emphasizes the importance of embracing failure and experimentation. Ulrich illustrates how great leaders navigate the paradoxes of leadership, balancing instinct with data, and boldness with patience. His practical insights on fostering courage and patience in leaders offer a refreshing perspective on the messy nature of organizational change.
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Enduring Principles Behind Change
- Some change principles are enduring, even if practices evolve with disruption.
- Participation is a timeless principle reframed as flexibility or engagement today.
Jack Welch’s Three Change Questions
- Jack Welch asked three simple questions that cut through change frameworks: are the basics true, how well do we do them, and how do we turn knowing into doing.
- Knowing foundational truths fails when organizations repeatedly don't do them.
Knowing–Doing Gap Is The Core Barrier
- The knowing–doing gap is the central barrier to transformation and it's personal as well as organizational.
- Change is messy, iterative, and requires personalization, experimentation, and learning from failure.
