The Agile Daily Standup - AgileDad

Why People Don't Listen and How We Can Encourage Them

Jun 4, 2024

Learn why people often do not listen in various scenarios like senior management, and how to encourage attentive listening. Explore the importance of clear communication, understanding different perspectives, adaptability in project planning, and effective communication strategies for productivity and engagement.

08:03

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Quick takeaways

Communicating clearly and concisely enhances message effectiveness by adjusting communication styles.

Prioritizing effectively, remaining adaptable, and embracing flexibility are crucial for innovation in problem-solving.

Deep dives

Improving Communication Effectiveness

Communicating clearly and concisely is essential to ensure that your message is understood and well-received by others. People may not listen to you not because they are unintelligent but because of how the information is conveyed. Adjusting your communication style to make it easier for others to comprehend can significantly enhance the effectiveness of your message. Employing active listening techniques like the 'mom test' helps in confirming that your message is correctly interpreted, fostering better understanding and collaboration within teams.

Introduction

2min

Exploring Active Listening and Prioritizing Perspectives

3min

Navigating Challenges in Predictability, Metrics, and Strategic Planning

2min

Navigating Communication and Design Maturity for Productivity and Engagement

1min

Why People Don't Listen and How We Can Encourage Them

If your senior management team is ignoring you, it is probably not because they are stupid
If the message does not inspire your intended reaction, you may not have been clear in your communication
If your manager is ignoring recommendations from professional researchers, it is probably not because they don’t think understanding customers is important
If you’re doing planning activites when you should be doing strategic activities, the business might not be encouraging the behaviours it intends to encourage
If your ideas meet resistance, it might be because you’re not in an environment where true learning is valued.

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