Working It What’s the point of HR?
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Nov 22, 2022 In this insightful discussion, Andrew Hill, Senior Business Writer for the Financial Times, unpacks the growing image problem surrounding HR departments. He explores the complex relationship between employees and HR, questioning whether they serve management or advocate for worker rights. The conversation extends to innovative strategies for HR in post-pandemic workplaces, including a unique model from Lush that emphasizes employee autonomy. Hill emphasizes the need for a transformative approach to HR that aligns with modern organizational needs.
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Jamie Higgins' Harassment Story
- Jamie Fiore Higgins experienced harassment and intimidation at Goldman Sachs and was discouraged from reporting it.
- She was pressured with promotions and money for silence, revealing toxic workplace dynamics.
HR's Limited Independence at Goldman Sachs
- HR at Goldman Sachs emphasized "if you see something, say something" but lacked real impartiality.
- HR was a cost center manipulated by business leaders, failing to protect employees effectively.
Value of Independent HR Functions
- Independent HR functions can work well in specific areas like complaints and absence management.
- Such impartiality helps neutralize conflicts between employees and management.