#134 - Startup operations, infrastructure, & scaling it all | Chris Jones, Michael Mizrahi, & Ben Grynol

When it comes to building a tech startup, operations is one of the main foundations because it’s needed to operationalize the product that exists. In this episode, three Levels’ team members discuss infrastructure, throughput, how companies are built, and how they come together.

Join Levels’ Head of Member Experience Chris Jones, Head of Operations Michael “Miz” Mizrahi, and Head of Growth Ben Grynol as they talk about scaling operations and:

Documentation the process as it’s happening
Running customer support as a well-oiled machine, even across social media platforms
Putting our members first and staying human
Iterating as we go

Levels helps you see how food affects your health, empowering you with the tools needed to achieve health goals and improve healthspan. Levels Members gain access to the Levels app and continuous glucose monitors (CGMs), providing real-time feedback on how diet and lifestyle choices impact your metabolic health.

Look for new shows every month on A Whole New Level, where we have in-depth conversations with thought leaders about metabolic health.

🎙 What Levels’ Head of Member Experience Chris Jones, Head of Operations Michael “Miz” Mizrahi, and Head of Growth Ben Grynol discuss:

(10:42) – Why you don’t want blood sugar spikes

(11:33) – What is the fab four?

(18:08) – Start your day with good food

(20:37) – Blood sugar balance is the key to food freedom

(23:12) – Mindset matters

(30:34) – Don’t focus on your weight

(32:15) – Change may not look like what you expect

(36:59) – Break down food rules

(38:41) – Find the silver lining

(47:40) – Be the instigator of change

Follow our podcast, A Whole New Level, for more of the inside scoop from the Levels team. We talk about our mission to solve the metabolic health crisis, our fully remote and async startup culture, and the process of building a health and wellness movement from the ground up.

Transcripts & Show Notes

Find us on YouTube: https://www.youtube.com/levelshealth