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#134 - Startup operations, infrastructure, & scaling it all | Chris Jones, Michael Mizrahi, & Ben Grynol

LEVELS – A Whole New Level

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Do We Need to Bring Social Media and DMS Into Help Scout?

Ben: "We want to make sure we are staffing that when someone's reaching out of like hay, levels i have a question" We also looked at what type of tools should we use. The community is kind of self solving. Ben: "Most times it's not a bunch of questions that we say, hey, are going unanswered."

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