Lenny's Podcast: Product | Growth | Career cover image

Lenny's Podcast: Product | Growth | Career

Building a meaningful career | Jason Shah (Airbnb, Amazon, Microsoft, Alchemy)

Sep 18, 2022
01:10:14

Podcast summary created with Snipd AI

Quick takeaways

  • Understanding underlying goals and reframing pushback can lead to collaborative solutions.
  • Framing arguments in terms of winning and connecting with leaders' vision can generate support during pushback.

Deep dives

Understanding Goals and Alignment

Pushing back can be reframed as finding alignment in goals and issues. By understanding the underlying goal or issue that someone has, it is possible to align and find a solution that benefits both parties. For example, at Airbnb, the goal was to create a magical customer experience. By reframing the integration of a product as a trip designer, a simpler and more elegant experience, pushback transformed into a collaborative effort to achieve a shared goal.

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