Negotiate Anything

How to Build Trust—Even with People Who Don’t Trust Anyone

9 snips
Jun 30, 2025
What is the essence of trust? Discover its psychological foundations and how respect, empathy, and safety play crucial roles. Explore the concept of making 'deposits' into relationships to cultivate trust. Learn how to rebuild trust after mistakes and navigate interactions with those who struggle to trust anyone. Also, find insights on safeguarding yourself from the pitfalls of misplaced trust. Whether in leadership or mending ties, gain practical tools to foster deeper connections and resilient trust.
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INSIGHT

Trust Is a Positive Bias

  • Trust is essentially a positive bias, a feeling of positivity towards someone else.
  • You instantly know if you trust someone without needing full information about them.
ADVICE

Make Deposits in Relationships

  • Treat every interaction as a chance to make a deposit in the relationship bank account.
  • Regular investment builds trust so you can withstand mistakes or difficult moments.
INSIGHT

Psychological Safety Builds Trust

  • Psychological safety means feeling comfortable to be authentic and vulnerable.
  • Feeling unsafe in sharing who you are damages trust and the relationship.
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