The Art of Manliness #627: How to Deal With Jerks, Bullies, Tyrants, and Trolls
7 snips
Jul 15, 2020 
Bob Sutton, a Stanford professor and author of 'The No Asshole Rule,' delves into the intricacies of dealing with difficult personalities. He defines what makes someone a jerk and the significant impact they have in workplaces. Sutton shares strategies on managing these toxic individuals, including documentation and the strategic use of anger. Surprisingly, he discusses how being a jerk can sometimes yield short-term gains in leadership. The conversation wraps up with insights on constructing a jerk-free workplace culture.
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Defining Jerks
- A jerk is someone who leaves others feeling demeaned, disrespected, or de-energized.
- There are two types of jerks: certified jerks, who consistently behave this way, and temporary jerks, who exhibit the behavior situationally.
Diagnosing Jerks
- Be slow to label someone a jerk, as it could be a misinterpretation.
- Consider if their behavior is unusual or if others share the same experience.
Causes of Jerkiness
- Factors like constant time pressure, competition, sleep deprivation, and negative emotions can contribute to jerky behavior.
- Jerkiness can be contagious, especially in environments where it's prevalent.
