Anatomy of a Tough Talk

Henry Cloud, a clinical psychologist and bestselling author renowned for his insights on leadership, teams up with Jim Thomason, a seasoned HR head at Thomas Nelson Publishers. They delve into the art of tough conversations, emphasizing preparation and emotional intelligence. Listeners learn a three-phase strategy to navigate these challenging talks, focusing on clear communication and collaboration. With practical advice on creating the right environment and following up effectively, they highlight how these skills can lead to successful outcomes in leadership.