Gentle Power

17. Avoiding awkward negotiation moments & how to easily reconnect with old friends

Jul 25, 2025
Discover how to navigate the tricky waters of service negotiations, ensuring clear communication to avoid surprise costs. Hear personal tales, including a hairstylist adventure that kept unexpected add-ons at bay. Learn tactful scripts for discussing budget without straining relationships. Also, explore heartfelt ways to reconnect with old friends through a simple one-minute meditation exercise, designed to visualize their happiness and reignite meaningful connections. It's a blend of practical advice and mindfulness, perfect for anyone looking to improve their negotiation skills and friendships.
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ANECDOTE

Hairstylist Upsell That Crossed A Line

  • Gerta describes a hairstylist who charged a higher SF rate after the service, creating surprise and resentment.
  • She paid the extra but never returned and used the experience to change her approach next time.
ANECDOTE

Surprise Repair Bills From A Property Manager

  • Alex recounts getting surprise invoices from his long-term property manager due to vague approval thresholds.
  • He clarified expectations after seeing multiple charges just under the agreed limit.
ADVICE

Explain Why When You Set Boundaries

  • Tell the other party why you need a rule and state the rule clearly to make firm requests feel natural.
  • Use a real reason like running a business or avoiding surprises to justify asking for approvals.
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