17. Avoiding awkward negotiation moments & how to easily reconnect with old friends
Gentle Power
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Navigating Service Negotiations
This chapter delves into the complexities of negotiating service interactions, particularly in hairstyling and property management. It emphasizes the critical role of clear communication to prevent unexpected costs and feelings of resentment, illustrated through personal anecdotes. The discussion highlights the balance between assertiveness and collaboration in negotiations, advocating for setting clear expectations and boundaries to achieve better outcomes.
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