
FranklinCovey On Leadership with Scott Miller
Howard Behar: Putting People First
Jun 7, 2024
Former Starbucks International president, Howard Behar, emphasizes the importance of servant leadership and putting people first. He discusses the growth of Starbucks, decision-making during COVID, personal connections, handling adversity, and the power of saying 'yes'. Behar stresses the significance of aligning actions with personal values and turning fear into faith for people-first leadership.
31:44
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Quick takeaways
- Servant leadership is vital for personal and professional success.
- Prioritizing people over profits during crises showcases authentic leadership.
Deep dives
Leadership and Values at Starbucks
The foundational principles of leadership and values at Starbucks under the guidance of Howard Behar, the former president of Starbucks International, are illuminated. Behar emphasizes the importance of servant leadership as the core model he advocates. Serving as a conscious advocate of servant leadership, Behar discusses how this philosophy influenced his approach to leadership at Starbucks, contributing to the company's significant growth from 28 stores to over 37,000 worldwide.
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