#164: Content | Why Better Marketing Starts With Sales with Adam Goyette
Aug 5, 2024
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Adam Goyette, founder of Growth Union and former marketing leader at G2 and Help Scout, shares insights on bridging the gap between sales and marketing. He discusses why marketing often drives unqualified demos and how to align marketing efforts with sales feedback to enhance content creation. Adam also emphasizes the importance of balancing brand building with conversion goals and the need for budget allocations for experimentation. He advocates for a cohesive and innovative approach to B2B marketing that embraces testing and rapid iteration.
Effective B2B marketing requires a holistic strategy rather than isolated tactics, ensuring alignment with broader business goals and customer needs.
Utilizing feedback from sales teams is essential for refining marketing content, allowing marketers to create more qualified and resonant campaigns.
Encouraging a culture of idea generation within teams fosters creativity and innovation, leading to better-focused experiments and sustained marketing success.
Deep dives
The Complexity of Email Marketing in B2B
Building effective email campaigns in enterprise marketing automation platforms can be challenging due to rigid templates and the risk of breaking code during edits. The process often becomes time-consuming and labor-intensive. However, there are solutions that simplify this task, allowing users to create emails via a drag-and-drop interface while ensuring brand consistency. This approach not only enhances efficiency but also integrates testing and collaboration into a single platform, streamlining the overall campaign management process.
Insights from B2B Marketing Leadership
A seasoned B2B marketing leader shares their experience transitioning from roles at G2 and Help Scout to starting an agency focused on growth for early-stage startups. This journey emphasizes the value of understanding various facets of B2B marketing, from growth strategies to execution. The speaker highlights a common frustration with traditional agencies, which often offer narrow, point-solution services without a holistic growth approach. By leveraging their extensive experience, the leader aims to fill this gap and offer comprehensive strategies that integrate multiple channels.
The Importance of Strategy Over Tactics
The discussions underscore that while various marketing tactics can be effective, the underlying strategy is crucial for success. Companies often get distracted by specific channels, such as podcasting or SEO, without establishing a solid strategy that guides their efforts. Successful marketing relies on understanding why particular strategies are implemented and what outcomes they aim to achieve. As it turns out, the ability of marketing leaders to articulate their strategies can often indicate their potential for success in driving growth.
Creating a Culture of Ideas in Marketing Teams
Establishing a culture where team members feel empowered to present ideas is essential for fostering creativity and innovation. Implementing an idea board can facilitate this process, as team members contribute their thoughts freely, leading to regular review sessions where the best ideas are selected for testing. Limiting the number of experiments to two per sprint allows teams to focus their resources effectively while ensuring continuous improvement. This practice not only encourages engagement but also nurtures a sense of ownership among team members.
Leveraging Customer Insights for Marketing Success
Utilizing customer insights can significantly enhance a company's marketing efforts by aligning their strategies with the needs of their audience. Marketing teams should be proactive about gathering data from various sources, including customer calls, social media, and direct feedback to inform their campaigns. This customer-driven approach allows marketers to create content and campaigns that resonate with their audience and drive engagement. Ultimately, the ability to adapt quickly to insights and test new strategies in real-time is crucial for sustained growth.
Dave sits down with Adam Goyette, founder of Growth Union and a former marketing leader at G2 and Help Scout. Adam shares his insights from leading growth at top B2B companies to launching his own agency that helps startups scale by integrating holistic growth strategies.
Adam and Dave cover:
How marketing can drive demos that aren’t qualified and how to fix it
Why MQLs aren’t efficient incentives for marketing teams
How to use feedback from Sales to create better marketing content
Timestamps
(00:00) - - Why Working With B2B Agencies is So Hard
(07:15) - - Marketing in 2024
(11:11) - - How to Actually Test Your Marketing Campaigns
(13:16) - - Organizing Your Marketing Team
(16:11) - - Setting Aside Budget For Experiments
(24:01) - - How to Ask Qualifying Questions
(25:22) - - Balancing Brand Building and Conversion
(30:27) - - Advocating for Marketing Strategy Internally
(35:21) - - Using Feedback from Sales to Create Content
(41:02) - - How to Test and Iterate Quickly
(49:12) - - Adwords Keyword Optimization and Ad Copy
(50:21) - - Marketing Leadership in SaaS at a Scale Up
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Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.
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