Greymatter

Uber CEO Dara Khosrowshahi on Decision-Making

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Mar 7, 2023
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ADVICE

Decisive Speed in Tough Times

  • Move quickly and decisively during tough times to navigate difficulties effectively.
  • Prioritize speed over consensus and accept some margin of error in decisions.
INSIGHT

Leadership Duality in Hard Times

  • Leaders must be cheerleaders during tough times and critics during good times.
  • Positive morale is crucial when the team faces adversity, despite the leader knowing the harsh realities.
ADVICE

Act Fast on Tough Decisions

  • Act faster on tough decisions like cutting costs or staff to avoid prolonged uncertainty.
  • Avoid delaying hard calls; swift action improves outcomes and reduces restless nights.
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