

Revolutionizing SaaS: Osman Koc, CEO of User Guiding, on Mastering Product Adoption
Feb 27, 2024
Osman Koc, CEO of User Guiding, shares his insights on revolutionizing product adoption for B2B SaaS companies. He discusses the importance of mastering user onboarding to enhance engagement and retention. Osman emphasizes the shift from service to product, highlighting the challenges and strategies for companies transitioning in this space. Additionally, he explores evolving success metrics, advocating for a focus on daily active users and product value, and reflects on the role of AI in improving user experience.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Building Tech Startups Beyond Silicon Valley
01:33 • 6min
Navigating the Shift from Service to Product in SaaS
07:32 • 2min
Mastering User Onboarding
09:39 • 7min
Evolving Success Metrics in SaaS
16:15 • 15min
Navigating Leadership and Product Growth in SaaS
31:12 • 2min