NN/G UX Podcast 7. Lessen Digital Misery with Complex Apps (feat. Page Laubheimer, Sr. UX Specialist at NN/g)
17 snips
Feb 5, 2021 AI Snips
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From Librarian to UX Specialist
- Page Laubheimer started as a librarian focused on helping people find information they cared about.
- His work in science libraries exposed him to the poor UX of academic information systems, inspiring a UX career focused on information architecture and complex apps.
Rethinking Simplicity in Complex Apps
- Simplicity in complex apps isn't about hiding all complexity, but about showing only what's relevant at the moment.
- The key is managing the level of abstraction and reducing cognitive load by focusing attention appropriately.
Dashboard Design and Managing Attention
- Dashboards fail when overloaded with metrics and become "metrics garbage cans".
- Effective dashboards manage attention, use meaningful thresholds, and communicate what needs human decision making.