How to Simplify Complex Workflows?

"Keep it simple," is one of many great UX mantras... but how exactly does someone "keep it simple" when working with complex applications? In this episode, Page Laubheimer, Senior UX Specialist with NN/g, shares his expertise in information architecture (IA) and complex app design, recommends a few ideas to "lessen digital misery" on business-to-business (B2B) and enterprise applications, and offers advice for when you have to redesign a legacy application that is part of a user's everyday life.

Resources cited in this episode:

• Designing Complex Apps for Specialized Domains (full-day course)
• Data Visualizations for Dashboards (4-min video)
• Dashboards: Making Charts and Graphs Easier to Understand (NN/g article)
• Why I Now Use “Four-Threshold” Flags On Dashboards (Nick Desbarats' article)
• Tesler's Law (Wikipedia article)
• Page's NN/g Articles and Videos (bio page)