

Hyatt Hotels CIO Eben Hewitt on Human-Centered Tech and the Brilliant Basics
Apr 10, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 3min
The Role of Listening in Organic Growth
02:54 • 2min
Hyatt's Chief Information Officer
04:26 • 5min
How to Foster a Brilliant Basics Culture at Hyatt
09:38 • 5min
The Importance of a Central Reservation System
14:19 • 3min
The Importance of Signal to Noise Ratio
17:20 • 4min
Building a Resilient Organization After the Pandemic
21:12 • 3min
The Importance of Human-Centered Technology
23:56 • 5min
The Secret Weapon of Technology
28:26 • 5min