Psychological Health and Safety through Relationship-Centered Leadership - with Rosa Carrillo
Sep 30, 2022
auto_awesome
Rosa Carrillo, an expert in relationship-centered leadership and psychological health, shares insights on the vital link between effective leadership and employee well-being. She highlights how managers significantly influence retention, with many employees willing to quit due to poor leadership. Carrillo discusses the importance of emotional intelligence, inclusivity, and open dialogue in fostering a supportive workplace. Her unique perspective emphasizes that strong relationships and understanding diverse needs are crucial for transforming safety and organizational culture.
Effective leadership significantly influences employee safety and retention, as 82% would quit due to poor management.
Fostering genuine relationships and inclusivity in the workplace enhances communication and motivates employees to engage with safety initiatives.
Deep dives
Creating a Safe Culture through Leadership
The podcast emphasizes that safety in the workplace encompasses both physical and psychological aspects, highlighting that feeling safe is essential for employees. A significant finding is that many workers have left their jobs due to poor management, with 82% citing bad managers as a primary reason for their departure. This underscores the crucial role that leadership plays in fostering an environment where employees feel secure and valued. Acknowledging that leaders can influence workplace culture, the discussion pivots towards the relationship between management and employees as fundamental to safety and comfort in the workplace.
The Impact of Personal Experiences on Safety Leadership
Rosa Carrillo, the guest speaker, shares her background, revealing how her life experiences have shaped her understanding of safety and leadership. Having been raised in Mexico and facing challenges upon moving to the U.S., she recognizes the trauma related to cultural identity and its impact on psychological safety. Her previous roles in education and corporate training catalyzed her journey towards focusing on environmental safety and health, as she learned that real safety cannot be enforced through policies alone, but rather requires a genuine understanding of people's feelings and experiences. Carrillo's commitment to supporting marginalized groups in the workplace adds depth to her approach to safety leadership.
Importance of Relationships in Communication
A key principle discussed is that effective communication hinges on the presence of trust and relationships within the workplace. Carrillo argues that traditional forms of communication often fall short without meaningful engagement and dialogue among employees and management. She stresses the significance of truly listening to employees rather than relying on emails or bulletins, which can feel impersonal and dismissive. By fostering open conversations, organizations can better identify hazards and improve safety protocols, reinforcing the idea that communication is a relational process.
Inclusion as the Foundation for Accountability
The conversation highlights that inclusion is essential before accountability can be successfully implemented in the workplace. Carrillo points out that individuals are less likely to take responsibility if they do not feel respected or valued within the organization. This notion extends beyond professional environments, resonating in societal contexts where lack of inclusion leads to disengagement and unrest. By prioritizing inclusivity, leaders can cultivate a culture in which individuals feel motivated to contribute to the organization's success and safety initiatives.
With a vast number of people leaving the workforce, employers have been left wondering how they've failed to retain talent. A recent report points to managers as a key factor. In a recent survey, 82% indicated they would consider quitting their job because of a bad manager.
There is little doubt that leadership in an organization has a tremendous impact on how safe and comfortable they feel in that very same organization. Leaders have a significant role in making sure that safety is more than just a slogan.
Our guest is not only an experienced safety professional, but she’s a published author that has a unique approach to safety leadership. Rosa Carrillo is the author of “The Relationship Factor in Safety Leadership.”
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode