3 Takeaways

Inside the Hook Model: Secrets Companies Use to Keep You Scrolling and How To Break Free (#263)

8 snips
Aug 19, 2025
Nir Eyal, a behavioral design expert and the author of "Hooked" and "Indistractable," dives deep into how modern apps leverage psychology to keep us hooked. He reveals how variable rewards drive user engagement, much like slot machines, turning mere minutes of use into extensive engagement. Eyal discusses the neurological triggers behind our habits, the competitive edge gained by companies like Google, and how personal intent shapes our experiences with technology. Finally, he shares strategies for mastering distraction and becoming more present in our digital lives.
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INSIGHT

The Hook Model Explained

  • Habit-forming products follow a four-step hook: external trigger, action, variable reward, and investment.
  • Repeated cycles move control from external cues to internal emotional triggers that drive behavior.
INSIGHT

Internal Triggers Drive Most Checking

  • Internal triggers drive 90% of device checks and are uncomfortable emotional states like boredom or anxiety.
  • Successive hooks shape tastes and make behaviors automatic without external prompts.
INSIGHT

Dopamine Signals Prediction, Not Pleasure

  • Dopamine signals attention, not pleasure, and spikes on prediction errors caused by uncertainty.
  • Variable rewards exploit this prediction error to capture focus, like slot machines do.
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