WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace Ep. 273 - Why Delegating is Important and How to Overcome Your Lack of It
23 snips
Sep 8, 2025 
LindaAnn Rogers, an organizational consultant specializing in leadership development, and Rich Cruz, a business owner and franchise coaching expert, explore the art of delegation. They discuss the importance of trust and history's lessons on delegation, practical tools for effective training, and breaking tasks into manageable steps. The duo emphasizes the role of coaching in overcoming micromanagement and encourages using positive feedback to motivate others. They also touch on the parallels between parenting techniques and managing teams for effective delegation.
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Follow The Two-Minute Rule
- If a task takes less than two minutes, do it yourself; otherwise delegate to free up higher-value time.
- Focus on outcomes not methods and shift from control to empowerment when delegating.
Train By Asking Empowering Questions
- Use structured, empowering questions when training people so they take ownership.
- Ask people to teach or explain back to encode learning and increase accountability.
Use A Skills And Interest Matrix
- Create a skills matrix capturing skill level and interest for each task to identify delegation fits.
- Use the matrix to decide who to train, who to assign, and what to hire for.
