Reply All #14 The Art of Making and Fixing Mistakes
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Feb 21, 2015 Dive into the hilarious chaos of social media blunders, where an airline's customer service gaffe spins wildly out of control. Discover the infamous 'Vagina Plane' incident and its fallout, shining a light on the high-stakes world of digital communication. Experience the dedication of a Wikipedia editor tirelessly correcting a grammatical mistake, highlighting the nuances of language evolution. Explore how hobbies, like editing online, can enhance happiness and reveal the complexities of making and fixing mistakes in our interconnected lives.
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Delta's Misogynistic Post
- Delta Airlines' official Facebook page shared a misogynistic article.
- This raised questions about their brand strategy.
US Airways Vaginaplane Incident
- A user complained to US Airways about a flight delay on Twitter.
- US Airways responded with a link to a pornographic image.
Social Media Mishaps
- PJ Vogt theorizes that social media mishaps at companies happen due to employee error.
- Employees accidentally post content meant for personal accounts on official brand pages.