AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
#14 The Art of Making and Fixing Mistakes
Reply All
Intro
This chapter explores a peculiar incident with Delta Airlines tied to a questionable Facebook post, revealing the confusing intersection of brand engagement and misogynistic content. It also discusses a related Twitter interaction with US Airways, shedding light on the complexities of customer service in the digital landscape.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode