

How to Build Rep Onboarding That Actually Sticks | Jonah Mandel | Ep. 305 (Lead)
15 snips May 1, 2025
Jonah Mandel, VP of Sales at Guesty, shares his expert strategies for effective onboarding in sales teams. He emphasizes that winning the first 30 days can determine future success. Discover how to create idiot-proof dashboards to track progress and the significance of emotional awareness in leadership. Mandel discusses using 'training leads' for low-pressure practice and regular check-ins to boost morale. His insights aim to build a supportive culture that fosters lasting habits and confident, skilled sales representatives.
AI Snips
Chapters
Books
Transcript
Episode notes
Master First 30 Days
- Win the first 30 days with structured onboarding to build lasting habits.
- Use certifications and tests to ensure true knowledge transfer, especially in remote settings.
Create Clear Dashboards
- Use 'idiot-proof' dashboards that tell a story anyone can understand without jargon.
- Organize dashboard metrics logically from top of funnel to revenue for clarity.
Be the Body Language Doctor
- Stay attuned to your team's emotional state by regularly checking in personally.
- Use Slack and team meeting observations to spot disengagement or changes in behavior.