[Raised $6 million] Ep. 165 - How this Founder started only with $4k and grew to millions of ARR
Sep 23, 2024
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Shafiq Khartabil, co-founder of Ogram, an on-demand staffing platform, shares his journey from a $4,000 start to raising $6 million. He discusses the challenges faced in launching a marketplace and the importance of balancing supply and demand. Hadi Radwan, an author and Substack newsletter writer, sheds light on the resilience required in entrepreneurship. Together, they explore the significance of founder-led sales and future expansion plans into the European and Middle Eastern markets, highlighting opportunities in flexible staffing solutions.
The founder identified a billion-dollar staffing problem in the UAE, driving the creation of Ogram's on-demand staffing solution.
By focusing on customer engagement and iterative feedback, the startup adapted its service to meet real market needs effectively.
Deep dives
Identifying a Key Market Need
The co-founder of Ogram identified a significant staffing challenge within the hospitality industry during his previous business experience. After recognizing the difficulty in sourcing reliable staff to meet seasonal demands, he discovered the issue was a billion-dollar problem in the UAE alone and a global challenge worth approximately $650 billion. This insight motivated him to create a solution aimed at connecting qualified local workers with immediate job opportunities. By exploring this pain point, he positioned his startup to address a critical need in a thriving market.
Building a Dual-Sided Marketplace
To successfully launch his on-demand staffing platform, the co-founder employed a strategic approach that involved understanding both the supply and demand sides of the marketplace. He began by engaging with hospitality businesses to identify their specific staffing needs and pain points, which helped him quality leads for potential clients. After addressing demand, he focused on attracting and vetting workers through referrals and targeted outreach, ensuring a balance between supply and client requirements. This comprehensive understanding of the marketplace dynamics allowed for effective matchmaking between workers and businesses.
Resilience and Iterative Development
The co-founder emphasized the importance of resilience in entrepreneurship, noting that challenges and uncertainties are part of the journey. He shared his experience of building the business with minimal resources by focusing heavily on customer engagement and feedback rather than seeking perfection in the product upfront. This allowed him to create a scrappy but functional service that evolved based on real customer needs, rather than assumptions. By iterating on the product through direct interactions with clients and workers, he fostered a culture of adaptability that helped Ogram scale effectively.
Shafiq Khartabil, the co-founder of Ogram, an on-demand staffing platform, matches qualified local workers with jobs in Hospitality, Retail, Logistics, and more. Ogram has now raised a total of $6 million from Modus Capital, Aditum Investment Management, Dtec Ventures and DAAL VC.
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