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How Leaders Lead with David Novak
3 More Questions (Kevin Hochman) with David Novak and Koula Callahan
Apr 22, 2024
Kevin Hochman and David Novak discuss integrating fun into workplace culture, focusing on product strategy, driving innovation, and exploring trends like margarita sales and alternative drink choices.
11:27
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Quick takeaways
- Incorporate fun in the workplace to boost employee engagement and remove friction, highlighting its correlation with business success.
- Streamline product offerings based on profitability and customer satisfaction to drive operational efficiency and scale effectively.
Deep dives
Making Fun a Priority for Employee Engagement
When Kevin became CEO, he focused on making Chili's fun again for employees to engage with customers. He introduced a culture calendar to provide regular fun activities. This approach aims to remove friction for employees and create an enjoyable work environment. David emphasizes that having fun is easier when the business is successful, stressing the importance of recognizing employees' contributions.
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