The McKinsey Podcast Will generative AI hurt middle managers—or help them?
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Aug 22, 2024 Bryan Hancock and Emily Field, McKinsey talent experts and co-authors of *Power to the Middle*, dive into the pivotal role of middle managers amid evolving workplace dynamics. They discuss generative AI's potential to reduce administrative burdens, allowing managers to better support their teams. The duo also highlights the hurdles women face in promotions and the 'broken rung' phenomenon, stressing the need for a supportive environment for all managers. Their insights aim to reshape the perception and effectiveness of middle management in today's work landscape.
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Managers Matter
- Managers are essential for translating, connecting, and coaching within organizations.
- Their role has become more complex due to factors like technology and external pressures.
Generative AI's Potential
- Generative AI is a nascent but promising tool for managers, similar to early electricity.
- Widespread managerial impact is yet to be seen, but potential use cases are emerging.
Supporting Burnt-Out Managers
- Prioritize creating space and reducing workload for managers before implementing leadership programs.
- Focus on building resilience and adapting leadership styles to better support managers.