The Evolving Role of Middle Managers

Middle managers are increasingly recognized as vital to organizational success, yet they often face significant challenges that hinder their effectiveness. Historically seen as important figures, middle managers now find themselves overwhelmed with administrative tasks, limiting their ability to engage with their teams. Factors such as organizational bureaucracy, technological demands, and social changes, including the pandemic and the great resignation, have compounded the complexity of their roles, leading to high levels of burnout. To address this, businesses must reconsider how they support middle managers, focusing on reducing bureaucratic burdens and allowing them to act as connectors and coaches rather than mere administrators.