Will generative AI hurt middle managers—or help them?
The McKinsey Podcast
The Evolving Role of Middle Managers
This chapter delves into the shifting landscape of middle management, addressing the historical significance and contemporary challenges these leaders face amidst technological advancements and workplace dynamics. It highlights the impact of generative AI on managerial responsibilities and stresses the importance of developing supportive environments for managers rather than just focusing on leadership training. Real-world examples, such as Walmart's investment in its store managers, showcase the potential for proactive management to enhance organizational performance.
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