

Episode 102: Ancillary Revenue Success
12 snips Oct 16, 2023
Explore how property managers can increase resident and owner satisfaction by offering additional services and generating ancillary revenue. Learn about differentiating between products and services, building trust with customers, and expanding resident relationships. Discover ways to generate additional revenue through lead generation and offering mortgage referrals. Analyze the concept of revenue per unit in property management and discuss the pet fee policy and potential changes.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Introduction and Experience in the SFR Business
02:13 • 11min
Exploring Ancillary Revenue and Differentiating Between Products and Services
13:32 • 1min
Building Trust and Expanding Resident Relationships
14:49 • 3min
Generating Additional Revenue and Offering Ancillary Services
17:52 • 25min
Analyzing Revenue Per Unit and Maintenance in Property Management
43:02 • 2min
Discussion on Pet Fees, Policy Changes, and Ancillary Revenue
44:41 • 3min