RV134 - The Changing Landscape of B2B Marketing: Buyer Behavior, Trends, and the Role of Marketers
Jan 16, 2024
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The podcast discusses the changing landscape of B2B marketing, focusing on buyer behavior trends. It emphasizes the shift in power to buyers, the importance of understanding customers' needs, and the need for marketers to adapt to the evolving buyer journey. The limitations of traditional attribution models and the need for a holistic approach to measuring marketing effectiveness are also discussed.
Understanding the target customer is crucial for developing effective marketing strategies.
Marketers should have a broad understanding of different marketing disciplines to collaborate effectively.
Proficiency in data analysis and storytelling is essential for marketers to inform decision-making and inspire action.
Deep dives
The importance of understanding the customer
One of the key qualities of a successful marketer in 2020 is the ability to deeply understand the target customer. Spending time with customers and gathering insights directly from them is crucial in order to develop effective marketing strategies.
The significance of being well-rounded
Great marketers in 2020 should have a broad understanding of different marketing disciplines, such as product marketing, field marketing, marketing ops, etc. This allows marketers to have a holistic view of the entire marketing landscape and better collaborate with colleagues in different roles.
The role of data and storytelling
Marketers in 2020 need to be proficient in data analysis and have the ability to find and extract the right data to inform decision-making. Additionally, they should be skilled in crafting compelling narratives around their data to effectively communicate insights and inspire action.
Evaluating the impact of content
When assessing the impact of content, marketers should consider the channel or distribution mechanism and its effectiveness in reaching and engaging the target audience. Qualitative feedback directly from customers and engagement metrics, such as comments and questions, can provide valuable insights into the relevance and effectiveness of content.
Optimizing paid search and demand creation
Marketers should pay attention to overspending in paid search and work towards a more granular reporting approach. They need to identify which keywords and campaign groups are genuinely driving results and reallocate resources accordingly. Additionally, viewing paid search as part of a broader demand creation strategy helps connect the different stages in the buyer's journey and ensures a balanced approach to marketing initiatives.
Chris was invited to speak with the marketing team at Workleap, in a fireside chat session led by Michelle Mercier, VP of Marketing. He starts by discussing the changing landscape of buyer behavior and trends in B2B marketing. Then, he emphasizes the shift in power to buyers, who now have access to more information and rely less on direct interactions with sales teams. Chris highlights the importance of understanding customers and their needs, as well as the need for marketers to adapt to the evolving buyer journey. He also discusses the limitations of traditional attribution models and the need for a more holistic approach to measuring marketing effectiveness.
Thanks to our friends at Hatch for producing this episode. Get unlimited podcast editing at www.hatch.fm
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