HBR IdeaCast

How to Solve Tough Problems Better and Faster

142 snips
Oct 3, 2023
Anne Morriss, an entrepreneur and leadership coach, discusses effective problem-solving strategies drawn from her book, co-authored with Frances Frei. She emphasizes fostering trust and transparency to accelerate decision-making and tackle complex issues. Morriss shares insights on creating a collaborative environment, the importance of clear communication, and honoring previous contributions in times of change. She also underlines empowering teams to swiftly implement solutions, removing obstacles, and balancing urgency with thoughtful leadership.
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INSIGHT

Trust and Speed in Leadership

  • Effective change leaders prioritize building trust and then speed.
  • This approach allows them to fix more issues and minimize errors during change implementation.
INSIGHT

The Dynamic Nature of Trust

  • Trust is not a static quality, but is constantly built, rebuilt, and broken.
  • Leaders can influence trust through deliberate choices and self-awareness of how trust dynamics function within their teams.
ADVICE

Efficient Problem-Solving

  • Aim to solve problems efficiently and effectively.
  • Create a playbook for faster problem-solving to strengthen teams and organizations.
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