Building Trust and Speed to Overcome Problems

The key to overcoming problems is building trust and speed. The most effective change leaders focus on moving fast and fixing things. Building trust first establishes a foundation that allows for more effective problem-solving. Trust is not a static concept but something that requires continuous effort and self-awareness. While trust may take time to develop, it is essential for creating momentum in problem-solving. Speed is often undervalued but is crucial in addressing hard problems. It is the payoff for the hard work put into understanding the problem, building trust, expanding the team, and communicating the change. Speed is an essential part of the change leader's equation and distinguishes between good intentions and actual progress.