Banking Transformed with Jim Marous
Decoding the Digital Banking Trends of 2024
Feb 13, 2024
Michael Abbott, Senior Managing Director – Global Banking Lead at Accenture, discusses the top banking trends for 2024, including the shift to personalized banking experiences, involving regulatory and compliance teams, the importance of sustainability and ethical banking, and the rise of embedded finance.
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Quick takeaways
- Banks must adapt to changing customer expectations and embrace sustainable banking practices in the face of AI, cloud computing, and regulatory changes.
- Generative AI has the potential to revolutionize banking by optimizing processes, enhancing productivity, and driving revenue growth.
Deep dives
Banking trends in 2024
In this podcast episode, Michael Evans, Senior Managing Director and Global Banking Lead at Accenture, discusses the top banking trends in 2024. He highlights the transformative role of AI, cloud computing, and regulatory changes in the banking industry. Evans emphasizes the need for banks to adapt to changing customer expectations and the growing importance of sustainable banking practices. Additionally, he emphasizes the significance of speed and culture in embracing these trends and suggests incorporating generative AI to impact various banking functions. The conversation provides a roadmap for banks to navigate and thrive in the evolving banking ecosystem.
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