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The Shift to General De Beye and Personalized Banking Experiences
This chapter discusses the shift from digitalization of banking to the potential of General De Beye in transforming the industry. It emphasizes the need to go beyond delivering transactions and focus on delivering personalized experiences using insights, data, and AI. The chapter also highlights the importance of maintaining the human touch in the digital banking landscape and explores how General De Beye can boost productivity and efficiency while creating value for both banks and customers.