Toolbox for the Trades

Data Doesn’t Lie: ServiceTitan’s Residential Contractor Report

Nov 28, 2023
Angie Snow and Chris Hunter, Principal Industry Advisors at ServiceTitan, share their expertise in industry trends and data-driven strategies. They dive into the latest Residential Contractor Report, revealing surprising insights about word-of-mouth referrals and emphasizing the value of data for making people-centric decisions. They also discuss the enduring significance of membership programs and how adapting to changes can drive business growth, providing actionable insights for contractors navigating today's challenges.
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ADVICE

Get a Mentor/Coach

  • Get a mentor or coach to help elevate your business and identify areas for improvement.
  • Choose coaches with proven track records in areas where you need support.
ADVICE

Pre-Meeting Prep

  • Always have a "pre-meeting" before important meetings to gain support and influence key people.
  • Share information beforehand and solicit feedback to gain buy-in.
INSIGHT

Broader Data Set

  • The report includes data from contractors using various software, not just ServiceTitan.
  • This broader perspective gives a more comprehensive view of the industry landscape.
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