Power of Referrals in Business Success

Contractors used to have to scout the competition in person if they wanted a sense of how they were stacking up with the rest of the field. But now, business owners can just check the data — if they know where to look.

Great news, listeners! Angie Snow and Chris Hunter, two of ServiceTitan’s star Principal Industry Advisors, join the show to break down our latest Residential Contract Report.

You won’t want to miss out on the surprising finds from our latest poll of hundreds of contractors nationwide across over a dozen trades, from HVAC to pest control.  

Join us as we discuss:

- (5:59) How ServiceTitan compiled the Residential Contract Report

- (11:56) Using data to make people-based decisions

- (18:27) Surprising findings around word-of-mouth referrals

- (30:33) Why membership programs are far from obsolete

Check out these resources we mentioned during the podcast:

- Residential Contractor Report
- Unlock the Power Webinar Registration Link (Nov 30th) 

- Thrive Analytics 

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. 

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