Radical Candor: Communication at Work cover image

Radical Candor: Communication at Work

Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46

Nov 27, 2024
In this engaging discussion, Dick Costolo, former CEO of Twitter and current managing partner at O1 Advisors, brings his unique insights and humor to the topic of promotions gone awry. He and Kim Scott dive into a listener's experience with missed promotions and broken promises that eroded trust at work. They tackle the missteps of managers and explore how ineffective communication can spiral into frustration. Expect practical advice on navigating workplace dynamics, clarifying expectations, and what NOT to do in your career progression.
21:07

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Effective communication and transparent promotion processes are crucial for preventing misunderstandings and fostering employee motivation in the workplace.
  • Managers must engage in honest dialogues to build trust and commitment, avoiding vague reassurances that can lead to frustration and turnover.

Deep dives

The Importance of Clear Communication in Promotions

Clear communication is essential when it comes to promotions within an organization. A senior manager experienced a lack of communication regarding her promotion prospects, leading to misalignment with her new manager. This miscommunication not only resulted in disappointment but also created unnecessary speculation and frustration regarding the process. Effective communication, such as setting clear expectations and criteria for promotions, can prevent misunderstandings and foster a more motivated and aligned workforce.

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