
 Radical Candor: Communication at Work
 Radical Candor: Communication at Work Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46
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 Nov 27, 2024  In this engaging discussion, Dick Costolo, former CEO of Twitter and current managing partner at O1 Advisors, brings his unique insights and humor to the topic of promotions gone awry. He and Kim Scott dive into a listener's experience with missed promotions and broken promises that eroded trust at work. They tackle the missteps of managers and explore how ineffective communication can spiral into frustration. Expect practical advice on navigating workplace dynamics, clarifying expectations, and what NOT to do in your career progression. 
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Empty Promises
- Managers often make empty promises about promotions or projects to avoid difficult conversations.
- This behavior ultimately harms employee morale and leads to higher turnover.
Focus on Metrics
- Focus on clear KPIs and expectations instead of making promotion promises.
- Discuss performance metrics and their implications for career growth.
Dynamic Promotions
- In dynamic organizations, promotions are not solely based on meeting fixed criteria.
- Senior management needs constantly change, making a fixed checklist for promotions unrealistic.



