HBR On Leadership How to Repair a Broken Relationship at Work
54 snips
Nov 27, 2024 
Join Amy Gallo, a workplace conflict expert and author, as she delves into mending professional relationships. She shares her insights on the importance of empathy and self-reflection in overcoming workplace conflicts. Discover practical strategies for rebuilding trust and fostering communication. Gallo categorizes common relational hurdles and emphasizes prioritizing understanding over ego. By taking these steps, you can transform negative dynamics into productive collaborations.
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Relationship Problem Types
- Two types of relationship problems exist: over-competent (stuck in pleasantries) and over-challenged (actively disagreeable).
- Identifying your relationship type helps determine the right repair strategy.
Give Up Being Right
- Let go of needing to be right to repair a broken work relationship.
- Focus on moving forward, not assigning blame.
Focus on the Positive
- Resist overanalyzing past negative interactions in the relationship.
- Instead, focus on past positives, what you like about the person, and what you want from the relationship.
