Worklife with Adam Grant

Fixing the trust crisis with Rachel Botsman

299 snips
Jan 14, 2025
Rachel Botsman, a leading expert on trust and author of "Who Can You Trust?" dives into the complexities of trust in our relationships. She discusses why we often misplace our trust and challenges the notion that transparency is a one-size-fits-all solution. Rachel emphasizes the importance of context, empathy in leadership, and the difference between competence and reliability. She also highlights the need for candid communication to rebuild trust in institutions and personal connections, making it clear that authenticity is key in fostering genuine relationships.
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INSIGHT

Trust Definition

  • Trust is a confident relationship with the unknown, not knowing the outcome.
  • High trust allows navigation of uncertainty and comfort with the unknown, fostering innovation and openness.
ANECDOTE

Adam Grant's Trust

  • Adam Grant, a trusting person, takes gambles on strangers and their startups.
  • He feels confident managing worst-case scenarios, highlighting his trust.
INSIGHT

Trust & Lie Detection

  • Trusting individuals are better lie detectors due to more exposure to deceit.
  • Distrustful people, constantly guarded, miss the full spectrum of human behavior.
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