Worklife with Adam Grant cover image

Fixing the trust crisis with Rachel Botsman

Worklife with Adam Grant

00:00

Understanding Trust: Competence vs. Reliability

This chapter explores the critical distinction between competence and reliability in building trust, emphasizing their roles in communication. It highlights the importance of timely responses in fostering respect and connection, while addressing the emotional implications of ghosting in our digital interactions.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app