The Knowledge Project with Shane Parrish

#144 Gary Klein: Insights For Making Better Decisions

Aug 9, 2022

01:27:55

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Highlights

AI Chapters

Episode notes

How To Evaluate People's Decision Making?

04:14

Experience Is Not Expertise

00:39

Making Decisions in Teams

04:12

Three types of insights

01:24

Introduction

5min

When Do You Know About Insights?

6min

What Can an Organization Do to Facilitate People Getting More Insights?

5min

Experience Is Not Infallible

2min

How Do You Know Who's an Expert?

5min

How Do You Evaluate People's Decision Making?

4min

Decision Journal

2min

What Is a Decision Journal?

4min

Learning Through Storytelling

3min

10.

The Richness of Stories

2min

11.

The Cop in the Aesthetics

2min

12.

How to Break Out of Fixation Errors

3min

13.

How to Build Expertise in Less Time?

2min

14.

Do You Want to Encourage People to Make Errors?

3min

15.

What Is Cognitive Flexibility Theory?

2min

16.

Doing a Postmortem for Projects That Fail?

3min

17.

The Crystal Ball Isn't Showing Us Why This Project Failed

4min

18.

What Are the Common Mistakes in Running a Premornum?

3min

19.

Cognitive Biase

4min

20.

Is There a Part of the Brain Where Emotions Make Decisions?

2min

21.

The Pros and Cons of Team Decision Making

5min

22.

How Do We Make More Effective Decisions as a Group?

2min

23.

Are You a Single Decision Maker or a Team Leader?

5min

24.

The Zone of Indifference

2min

25.

How Shadow Box Can Get You Out of Paralysis

5min

26.

Do You Know How to Improve Your Decision Making?

7min

My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.

We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.

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