Discover how studying firefighters unlocked the key to understanding expertise in decision-making with Gary Klein. They discuss the complexities of decision-making, importance of experience, positive cognitive psychology, role of mental models, and the innovative ShadowBox method for training decision-makers. Explore insights, challenges in fostering a culture of insights, optimal error path, and balancing error reduction with seeking insights.

This week on the show we throw back to one of our most requested episodes, Bryce’s conversation with Dr. Gary Klein.   Gary is the creator of PreMortem Analysis, a powerful tool designed to help leaders understand the ways their plans could fail so that they can ensure that they don’t. In addition to discussing the origins of PreMortem and how it is used, they talk about how humans make decisions and how leaders can make better ones – particularly in these challenging times.   Gary also discusses his latest innovation, a training tool he calls ShadowBox. Dr. Gary A. Klein is a cognitive psychologist and one of the world’s leading experts on human decision making. He is the author of several books, including Sources of Power: How People Make Decisions and Seeing What Others Don’t: The Remarkable Ways We Gain Insights. Gary pioneered the naturalistic decision-making movement and is the president of ShadowBox Training.   In this episode: What is naturalistic decision making and what it reveals about how people make decisions How Gary analyzed the way in which people really make decisions, particularly under time pressures What leaders can learn from firefighters in order to make better decisions What is ShadowBox and how it works   Sign up to the Red Team Thinking Community - Use the coupon code THINKINGLEADER for a free 30-day trial: https://community.redteamthinking.com/checkout/general-membership    Want to find out if you’re a Red Team Thinker? Click here to take a free assessment and get your personalized report: https://www.redteamthinking.com/rttassessment    Visit our website: https://redteamthinking.com    Watch this episode on YouTube: www.red-team.tv    Follow us on LinkedIn: https://www.linkedin.com/company/redteamthinking/  Connect with Bryce: https://www.linkedin.com/in/brycehoffman/  Connect with Marcus: https://www.linkedin.com/in/marcusdimbleby/    Bestselling business author Bryce Hoffman and agility expert Marcus Dimbleby talk about decision making, strategy, resilience and leadership with some of the world’s best CEOs, cognitive scientists, writers, and thinkers in this weekly podcast. Each episode offers new ideas and insights you can use to become a better leader and a better thinker – because bad leaders react, good leaders plan, and great leaders think!

Dr. Gary A. Klein, a cognitive psychologist known for his work in naturalistic decision-making, shares fascinating insights on decision-making under pressure. He discusses the essential role of intuition and gut feelings, illustrated through a gripping example from Operation Desert Storm. Klein differentiates between intuition and insight, explaining how experts harness their experiences to make informed decisions. He also delves into how AI can enhance human decision-making rather than replace it, all while highlighting the evolution of his groundbreaking theories.