#144 Gary Klein: Insights For Making Better Decisions
The Knowledge Project with Shane Parrish
Navigating Insights and Decisions
This chapter examines the intricate relationship between expertise, decision-making, and the generation of insights within organizations. It discusses the balance between reducing errors and embracing innovative thinking, highlighting the challenges organizations face in fostering a culture of curiosity and change. Through personal anecdotes and various case studies, it emphasizes the importance of understanding decision-making processes and the value of decision journals for continual learning and adaptation.
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