
The Francesca Psychology Podcast Instantly Disarm Condescending People (Without Losing Your Cool) - Dr Shade
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Nov 17, 2025 Dr. Shadé Zahrai, a behavioural researcher and peak performance educator, shares her insights on boosting credibility and confidence at work. She discusses the importance of self-trust over mere confidence and outlines practical tricks like vocal pauses and body language to enhance presence. Listeners learn about the two types of charisma—captivating and magnetic—and strategies for navigating interviews and asserting boundaries with colleagues. Additionally, she tackles how to handle condescension and reclaim credit for one’s ideas in the workplace.
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Trust Comes Before Confidence
- Self-trust precedes confidence and enables action that builds competence.
- Identity change (seeing yourself as the future person) is the key lever for behavioral change.
Use Body And Thought Reframes
- Use opposite action: change your posture and voice to shift your brain's feedback loop.
- Catch absolute negative thoughts and reframe them into 'how' or 'what' problem-solving prompts.
Self-Image Is Your Blueprint
- Your self-image is the blueprint that directs future behavior and limits outcomes.
- To change habits, first allow space to identify and embody the future version of yourself.





