How to Be Awesome at Your Job 693: Building Better Relationships through Validation with Michael Sorensen
Aug 12, 2021
Michael Sorensen, a marketing executive and bestselling author of "I Hear You," shares insights on the transformative power of validation in relationships. He discusses a four-step method for effective communication that improves interpersonal connections. Michael highlights how we often unintentionally invalidate others and provides strategies to navigate emotional conversations more comfortably. He emphasizes the importance of empathetic listening and owning mistakes to create a respectful and collaborative environment.
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Validation: More Than Listening
- Good listeners don't just passively receive information.
- They actively seek to understand and validate the speaker's emotions.
Gottman's Marriage Study
- Dr. Gottman's research showed couples who validated each other 87% of the time stayed happily married.
- Couples who separated only validated each other 33% of the time.
Four-Step Validation Method
- Use a four-step validation method: listen empathically, validate the emotion, offer feedback/advice, and validate again.
- This creates a 'validation sandwich' that fosters understanding.