At Work with The Ready

159: Help Me Help You: What If Your Coworkers Came with Instructions?

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Feb 13, 2023
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INSIGHT

User Manuals Clarify Misunderstandings

  • User manuals clarify misunderstandings and prevent team anxiety by revealing real motivations and behaviors.
  • They uncover hidden stories and misunderstandings that block effective collaboration.
ANECDOTE

Leader's Back Pain Misinterpreted

  • A leader revealed his chronic back pain as a reason for crossed arms in meetings.
  • His team had misread this as disapproval for three years, showing why user manuals matter.
INSIGHT

User Manuals Boost Self-Awareness

  • Writing a user manual is a reflective exercise that boosts self-awareness.
  • It prompts questions about personal feedback preferences and triggers usually unconsidered.
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